We send regular updates on all your files
(including the ones that haven't
paid yet). This update lists
the details of our collection
efforts including; the date,
time of day, and the notes from
the conversation. This way you
know the specifics of
conversations with the debtor,
where we are in the collection
process, and when you might
expect payment.
These reports
enable you to make sure we are
representing you exactly
as you want us to on every
call. We typically fax or
E-mail the report to you every
90 days.